The brief variation: If you’re looking for a unique engagement ring or special anniversary present, Leibish & Co. provides a robust inventory of high-quality, colorful, and conflict-free diamonds and gemstones. The family-run business was running online since 1998 with an individual touch with which has made perform business the world over. Leibish & Co. allows you to get loose rocks or even to make use of their cost-free „Design Your Own” instrument to take your ideal bit of jewelry alive. With decades of expertise and solid artistry under the buckle, Leibish & Co. is found on the verge of broadening the supply to watches also extras.
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When Leibish Polnauer launched his first internet based diamond company in 1998, it took nearly an entire day to upload one image and description to his internet site â but he had been a visionary exactly who saw potential inside fledgling world of ecommerce. „When he sees the potential in a thought, he can fit everything in in the capacity to progress along with it,” mentioned Benji Margolese, Director of information promotional for Leibish & Co.
Leibish developed a fruitful, family-run procedure along with his wife and children providing in leadership roles. They’ve cultivated an effective online business with practices situated across the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones which can be hard to find somewhere else. Its expensive diamonds will also be conflict-free, that will be a significant factor for many shoppers.
„individuals visited you simply because they look for some thing a tiny bit different, some thing a little more special than what the rest of us provides,” Benji said.
While Leibish & Co. offers high-quality conventional diamonds, the organization focuses primarily on colourful, distinctive jewellery. Whenever requested why the business has these a higher customer return price, Benji rapidly pinpoints why.
„It is a mix of exceptional products, great solution, and jewellery designed on highest degrees of excellence,” he said. „The jewellery we make is certainly not your everyday, mass-produced brand of item. Every piece is actually tailor-made to completely suit the diamond or gemstone picked by customer.”
A Family Affair With private Service
Leibish & Co. is actually a real family business, with Leibish’s loved ones playing essential functions from inside the business.
Leibish functions as creator and President associated with organization, while their spouse, Rosi, could be the business’ occasions Manager. Their unique eldest daughter, Chavi, serves as top honors Jewelry Designer â which can be a massive obligation since custom precious jewelry comprises over 50% of the business’s business, Benji said.
Leibish’s eldest son, Yossi, is the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who’s a graduate in the Gemological Institute of America, may be the fundamental Diamond Buyer for all the organization. „Shmulik is, actually, certainly the majority of talented shade diamond specialists in the,” Benji stated.
Leibish’s boy Itzik could be the business’s COO and operates their nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, will be the organizations CFO.
„among the longtime people in the group, i could let you know that, although there isn’t any relationship, they start thinking about me, and others, part of their loved ones,” Benji stated. „most of us bring our very own expertise on the company, but come together to constantly expand the business.”
Customers are additionally handled like family at Leibish & Co., where the company invests power into private solution and sales. „if you’ve ever managed one certain broker, as an example, that is the same person you will constantly cope with, it doesn’t matter what you might be phoning or composing within,” Benji stated. „we do not have confidence in passing clients around to various divisions when they have a concern or certain concern they want to handle.”
Customers result from all around the World
Leibish features various different types of consumers: discover customers, whom largely store through the web page, stores, and people into the trade company, just who usually visit the business’s major offices in ny, Israel, and Hong-Kong.
Most Leibish & Co.’s clients are through the usa. Their next most popular audience is Canada, with great britain, Australian Continent, Hong Kong, plus the rest of European countries.
Customers at each and every period of life store at Leibish & Co., though most are within ages of 35 and 54, Benji mentioned. Furthermore, the business garners roughly 300,000 website check outs each month â and keeps nearly all of its consumers finding its way back.
„with more than a 70percent return buyer score, we stay extremely well-known businesses in our niche,” the guy said.
Colourful Diamonds & Gemstones With a „Design your own personal” Option
Leibish & Co. holds high-end precious jewelry, but in addition keeps inventory mobility, especially for online customers, Benji stated. The business sells numerous free expensive diamonds and priceless gemstones, but their important products are tailored jewelry productions.
„We keep a sizable selection of multicolor diamond and gem stone jewellery, with many on the rarest tones actually ever seen,” the guy stated. „we’re recognized most readily useful by our very own bread-and-butter products â yellow diamond and pink diamond wedding bands. However, we offer diamond jewelry of virtually every tone, and important gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, also, but our very own expertise is within the field of shade.”
For customers with some thing at heart and require assist rendering it a reality, Leibish & Co. provides a „Design Your Own” jewelry instrument, which Benji stated is the most well known item.
„Obviously, while looking for a particular part, men and women usually wish particular stones and establishing types they will have currently fallen deeply in love with,” the guy stated. The „Design a” device enables customers to create an item by using the material, establishing, and steel of these choice.
„It allows them to bring their hopes and dreams alive â with these expertise in design,” Benji informed us.
Add-ons & unique using the internet Tools waiting for you for Leibish & Co.
since it seems toward the long term, Leibish & Co. is actually gradually shifting toward higher-ticket things and more product assortment. The firm feels comfy branching out to new product lines considering the determination and enthusiasm it pertains to finest their present projects.
„We have talked about bringing in different accessories â instance deluxe watches, purses, and also pens,” Benji said. „But we decided to wait until we very first perfected all of our major type of product, and that is diamond jewelry.”
Leibish & Co. can looking for ways to continue mastering the popular site, as well. One way it intends to improve the web knowledge is through launching augmented truth features, which will provide digital customers a lot more of an in-store experience.
As a business enterprise having its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a normal industry which views modification since the exception, not the guideline.
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