The Short Version: If you’re seeking a unique gemstone or special wedding gift, Leibish & Co. features a powerful stock of top-notch, colorful, and conflict-free diamonds and gems. The family-run business is running online since 1998 with an individual touch that has had gained perform business from around the world. Leibish & Co. allows you purchase free rocks or even make use of its no-cost „Design a” device to bring your ideal bit of jewellery to life. With decades of expertise and strong craftsmanship under the strip, Leibish & Co. is on the brink of broadening their stock to watches also accessories.
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When Leibish Polnauer launched 1st on the web diamond business in 1998, it got nearly an entire time to upload a single image and description to his web site â but he had been a visionary exactly who saw potential during the fledgling arena of e-commerce. „as he sees the possibility in a notion, he’ll fit everything in in the power to progress with-it,” mentioned Benji Margolese, Director of material promotional for Leibish & Co.
Leibish produced a fruitful, family-run operation together with partner and kids offering in authority opportunities. They usually have expanded a fruitful online business with workplaces positioned around the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones which are difficult to find someplace else. Its expensive diamonds are conflict-free, that is a key point for all consumers.
„men and women started to united states simply because they search for one thing a little different, one thing a tad bit more unique than everybody else provides,” Benji said.
While Leibish & Co. provides high-quality standard diamonds, the firm focuses on colourful, special jewelry. Whenever requested precisely why the organization has these a high buyer return rate, Benji rapidly pinpoints the reason why.
„It really is a mixture of exceptional items, fantastic solution, and jewelry created to the greatest amounts of excellence,” he stated. „The precious jewelry we make is not your daily, mass-produced type of product. Each piece is actually tailor-made to completely fit the diamond or gem stone plumped for because of the customer.”
A household Affair With private Service
Leibish & Co. is actually a true household company, with Leibish’s members of the family playing crucial roles within the business.
Leibish functions as creator and President in the business, while his partner, Rosi, will be the business’ Events management. Their oldest daughter, Chavi, serves as the Lead Jewelry Designer â and that’s a huge duty since custom jewelry makes up above 50percent from the organization’s company, Benji said.
Leibish’s eldest child, Yossi, may be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate associated with Gemological Institute of The united states, will be the Chief Diamond Buyer for all the business. „Shmulik is, really, one of many gifted color diamond experts in the,” Benji mentioned.
Leibish’s boy Itzik will be the organizations COO and runs their New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, will be the business’s CFO.
„As one of the longtime people in the group, I’m able to let you know that, however, there is not any connection, they consider me personally, yet others, part of their family,” Benji mentioned. „we-all bring our very own expertise into business, but collaborate to consistently grow the organization.”
Customers are additionally treated like household at Leibish & Co., where in fact the company invests electricity into private service and sales. „If you have ever dealt with one certain agent, for instance, that is the exact same person you will usually deal with, regardless of what you might be calling or writing in approximately,” Benji said. „We don’t have confidence in passing customers around to different departments when they’ve a question or specific issue they wish to manage.”
Consumers originate from all around the World
Leibish provides certain several types of clients: you’ll find people, exactly who mainly shop through the web page, merchants, and the ones within the trade business, whom generally go to the company’s primary offices in New York, Israel, and Hong Kong.
Many Leibish & Co.’s clients are from United States. Their subsequent best market is Canada, with the United Kingdom, Australian Continent, Hong Kong, in addition to rest of European countries.
Customers at each and every phase of existence shop at Leibish & Co., though the majority are within centuries of 35 and 54, Benji mentioned. Also, the company garners around 300,000 site check outs every month â and helps to keep a lot of its clients coming back.
„along with a 70% return buyer score, we remain extremely popular organizations inside our niche,” the guy stated.
Colourful Diamonds & Gemstones With a „Design your very own” Option
Leibish & Co. carries top-quality jewellery, but also maintains inventory mobility, particularly for on-line customers, Benji stated. The organization offers countless loose expensive diamonds and valuable gemstones, but its crucial products are personalized precious jewelry designs.
„We hold big collection of multicolor diamond and gemstone precious jewelry, with some for the rarest shades actually ever observed,” the guy mentioned. „we’re known well by our very own bread-and-butter services and products â yellow diamond and pink diamond involvement bands. But we offer diamond jewelry of nearly every color, and priceless gemstones â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless expensive diamonds, also, but the knowledge is in the arena of tone.”
For consumers who have some thing in mind and require help that makes it an actuality, Leibish & Co. supplies a „Design your own personal” jewellery tool, which Benji stated is its most widely used item.
„Obviously, while looking for a particular part, men and women typically desire specific rocks and setting types they’ve already dropped in deep love with,” the guy said. The „Design your personal” device makes it possible for customers to create an item by using the material, placing, and steel of their option.
„it permits them to bring their particular fantasies to life â with the help of our expertise in design,” Benji informed you.
Accessories & unique on line Tools available for Leibish & Co.
since it looks toward the long run, Leibish & Co. is actually gradually shifting toward higher-ticket products and more item range. The business seems comfy branching out over new products due to the commitment and love it relates to most appropriate the present projects.
„we now have talked-about introducing lots of accessories â including deluxe watches, bags, plus pencils,” Benji said. „But we decided to hold back until we initially perfected our very own major collection of item, that is diamonds.”
Leibish & Co. is looking for ways to carry on mastering the preferred internet site, too. One way it plans to improve their online experience is by introducing augmented truth functions, which will provide virtual buyers a lot more of an in-store knowledge.
As an organization having its origins in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional industry which views change while the exception to this rule, maybe not the rule.
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